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Coinzip Knowledge Base
Introduction
3
What is Coinzip?
What cryptocurrencies does Coinzip support?
How does Coinzip work?
Withdrawals
3
How to withdraw your coins
Withdrew to wrong address
Withdrawal is missing
Deposits
6
How to deposit to Coinzip
Can I deposit fiat currency in Coinzip?
Forgot to add or placed incorrect tag/memo/payment ID/message
Deposited the wrong coins
Sent coins to the wrong address
See all 6 articles
Account Access
4
How to register an account
How can I verify my account? (KYC Process)
How can I reset my password?
How can I change account email?
Trading
2
How to handle order exceptions
How to Trade
Two-Factor Authentication
3
How to disable Google Authenticator
How to enable Google Authenticator
Why I am not receiving 2FA SMS code
Security
2
How to protect yourself from hackers and scammers
Making the most of Coinzip security features
Trading Terminologies
1
Terminologies
Need further assistance?
You can contact our Customer Support team through the Chat Support Icon, which is found in the lower right corner of the Paylance website. You can also send an email
support@coinzip.co
and we’ll get back to you as soon as possible.