1. If you have made a withdrawal through your Coinzip account but have not received it, please check your account history first to ensure that the transaction did go through.

  2. When you see the transaction ID, click on the hyperlink and it will bring you to the blockchain. Please note the following:

a. If there are no confirmations yet, please be patient and wait for confirmations to take place.
b. If there are confirmations seen, please contact the owner of the destination address.
c. If there is no transaction under the account history, please try again. If the issue persists, please contact customer support and submit the following along with the necessary screenshot.



        i. Account Name (Email Address)
        ii. Coin Type / Currency
        iii. Amount
        iv. Screenshot