How to deposit to Coinzip
1. Go to Funds > Deposits > Select Coin 2. Copy or scan the address. (It’s always best to scan the address. This helps avoid any copy/paste e...
Wed, 3 Oct, 2018 at 4:16 PM
Can I deposit fiat currency in Coinzip?
1. You cannot deposit fiat currencies (e.g., Philippine Peso, Chinese Yuan, Euro, Japanese Yen, Korean Won, US Dollar, etc.) into Coinzip. 2. You can onl...
Wed, 3 Oct, 2018 at 4:17 PM
Forgot to add or placed incorrect tag/memo/payment ID/message
When transferring coins to Coinzip, do not forget to enter the unique message/phrase provided, it is used to identify your transaction. Without it your tra...
Wed, 3 Oct, 2018 at 4:18 PM
Deposited the wrong coins
If in the event that you mistakenly deposited the wrong cryptocurrency, you’ll need to request for an assessment for the recovery of lost coins by emailing...
Wed, 3 Oct, 2018 at 4:19 PM
Sent coins to the wrong address
If you have sent your coins to the incorrect address, Coinzip will not have the means to recover your coins. You may need to contact the address owner in or...
Wed, 3 Oct, 2018 at 4:20 PM
Why hasn’t my deposit arrived?
If you deposited coins to Coinzip and have seen the transaction confirmed on the blockchain, this does not automatically mean that the transaction will imm...
Wed, 3 Oct, 2018 at 4:21 PM
Need further assistance?
You can contact our Customer Support team through the Chat Support Icon, which is found in the lower right corner of the Paylance website. You can also send an email and we’ll get back to you as soon as possible.