Two-Factor Authentication

How to disable Google Authenticator
Click on ‘My Profile’ to access the settings. Click on ‘change’ beside ‘Two-Factor Authentication’. Open your installed Google Authenticator on your...
Tue, 2 Oct, 2018 at 3:33 PM
How to enable Google Authenticator
Click on ‘My Profile’ to access the settings. Choose ‘add’ beside ‘Google Authenticator’. Install the Google Authenticator app on your phone and op...
Tue, 2 Oct, 2018 at 3:33 PM
Why I am not receiving 2FA SMS code
If you didn't receive the 2FA SMS code click the 'Resend' button. For now, some countries are not covered by our SMS system’s reach. If...
Thu, 4 Oct, 2018 at 1:59 PM
Need further assistance?
You can contact our Customer Support team through the Chat Support Icon, which is found in the lower right corner of the Paylance website. You can also send an email support@coinzip.co and we’ll get back to you as soon as possible.